Monthly Archives: September 2014

Public-Sector Excellence: The Promise of the Baldrige Framework

Posted by Christine Schaefer Following is another story that exemplifies how the Baldrige framework for performance excellence can help public-sector organizations better serve their communities. In particular, this is an account of how the framework has been used in the … Continue reading

Posted in Baldrige Examiners, Baldrige State & Local Programs, Nonprofit | Tagged | 1 Comment

Fellows Promote Excellence and Are Promoted Themselves

Posted by Dawn Marie Bailey Here’s an interesting tidbit about the Baldrige Executive Fellows, a nationally ranked leadership development program for senior leaders, that looks at the Baldrige Criteria for Performance Excellence through the lens of leadership. There have been … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige Director, Baldrige Examiners, Baldrige News, Business, Health Care, Leadership, Manufacturing, Performance Results, Uncategorized | Leave a comment

It’s the Baldrige “F” Word Season

Posted by Harry Hertz, the Baldrige Cheermudgeon I am of course talking about feedback; you needn’t admit that you were thinking a different word. Soon the first set of feedback reports will be sent to 2014 Baldrige Award applicants. So, … Continue reading

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Benefits of Baldrige Buy-In

Posted by Dawn Marie Bailey ASQ recently published an article in Quality Progress with a sidebar that outlined five benefits of using the Baldrige Criteria for Performance Excellence. According to ASQ author Megan Schmidt, the Baldrige Criteria framework 1. Promotes … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige News, Business, Customer Focus, Education, Health Care, Leadership, Manufacturing, Measurement, Analysis, and Knowledge Management, Nonprofit, Operations Focus, Performance Results, Small Business, Strategic Planning, Uncategorized, Workforce Focus | Leave a comment

Improving Board Performance the Baldrige Way

Posted by Christine Schaefer Since earning a Baldrige Award in 2005, Bronson Methodist Hospital has nearly doubled in size. Today, the Kalamazoo, Michigan-based health care provider is part of the Bronson Healthcare system serving patients in nine counties in the … Continue reading

Posted in Baldrige Award Recipients, Baldrige Events, Health Care, Strategic Planning | Tagged , | 1 Comment