Posted by Christine Schaefer
Baldrige Award winners receive a lot of attention every year, but did you know that two health care organizations earned recognition for category-level best practices as part of last year’s award process? Both organizations—Duke University Hospital of Durham, North Carolina, and Hill Country Memorial, of Fredericksburg, Texas—were chosen for their leadership practices in category 1 of the Health Care Criteria for Performance Excellence.
As noted before on Blogrige, to be considered by the Baldrige judges for Category Best Practice recognition, organizations must have received a site visit as part of the annual Baldrige Award process and demonstrated outstanding practices in one or more of the first six categories of the Baldrige Criteria for Performance Excellence. Such recognition requires strong processes and results related to those processes as well as good performance across the other items.
The Panel of Judges noted that both organizations have strong leadership systems. They noted that Duke University Hospital’s leadership system was tied to its performance management system and that Hill County Memorial has both strong leadership development and a strong community connection.
Along with the 2013 Baldrige Award winners, these two organizations are expected to present on their recognized best practices at the Baldrige Program’s Quest for Excellence® conference in Baltimore in April. So if you really want to learn what is so great about these organizations, mark your calendar and attend their presentations. Let their examples inspire organizations of every size and sector to begin charting or continue trekking on a path to excellence.