Monthly Archives: November 2013

Why and How AARP Uses the Baldrige Criteria for Performance Excellence

Posted by Christine Schaefer How have the Baldrige Criteria for Performance Excellence helped one of the nation’s largest and most powerful nonprofit lobbying organizations to enhance its performance? Jo Ann Jenkins, chief operating officer of AARP, Inc., and past president … Continue reading

Posted in Baldrige Criteria, Baldrige Events, Leadership, Nonprofit | Tagged | 1 Comment

A Systems Approach to the Patient Room of the Future

Posted by Dawn Marie Bailey A few months ago, Patient Room 2020 was unveiled, with more than 30 organizations kicking in technology and materials to produce a prototype for the patient room of the future, “a room designed to enhance … Continue reading

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Sharing More Good News!

We within the Baldrige Performance Excellence Program at NIST are delighted to share this news from today’s NIST Tech Beat: Fangmeyer Named as New Baldrige Program Director.  Congratulations, Bob! Robert (Bob) Fangmeyer, deputy director of the Baldrige Performance Excellence Program … Continue reading

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A Peek Behind the Baldrige Curtain

I am sure that most of you heard the Baldrige news yesterday. What a great day! But this blog is not only about conveying congratulations to our newest role-model Baldrige Award recipients but giving a little perspective on the events … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Director, Baldrige Events, Uncategorized | 4 Comments

An American Idol Approach to Innovation

Posted by Dawn Marie Bailey At a recent Boston University-hosted event, leading health care professionals pitched innovative ideas on how to solve the nation’s most pressing problems on a tight budget. Eight teams had two minutes each to describe their … Continue reading

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