Monthly Archives: April 2013

Here for You: International Executives on Excellence

Posted by Christine Schaefer If you’re serious about organizational performance excellence and you weren’t able to be in Baltimore earlier this week at the 25th Annual Quest for Excellence Conference®, we’re sorry you missed many powerful presentations and learning! But we hope to … Continue reading

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Celebrating the Journey: The 2012 Baldrige Award Recipients (Part II)

Posted by Dawn Marie Bailey North Mississippi Health Services “I am honored and humbled to accept this award on behalf of the 6,200 employees, over 500 physicians, 200 volunteers, and our Boards of Directors,” said John Heer, chief executive officer and president … Continue reading

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Celebrating the Journey: The 2012 Baldrige Award Recipients

Posted by Dawn Marie Bailey Lockheed Martin Missiles and Fire Control “What a journey this has been,” began James E. Berry, president of 2012 Baldrige Award winner Lockheed Martin Missiles and Fire Control (MFC). In the 1990s, with major consolidations … Continue reading

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What Two U.S. Presidents Said at This Week’s Baldrige Anniversary and Award Ceremony

Posted by Christine Schaefer Is there any greater honor for Baldrige Award-winning organizations than to receive a tribute from the President of the United States? How about receiving more than one? Current and former U.S. Presidents Barack Obama and Bill Clinton each … Continue reading

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Sustaining Excellence: Merging, Avoiding Folk Lore, and Hardwiring in Health Care

Posted by Dawn Marie Bailey In 2005, Bronson Methodist Hospital was honored as a Malcolm Baldrige National Quality Award recipient. Then U.S. Commerce Secretary Carlos Gutierrez said, “By pursuing excellence in every aspect of their operations, the men and women … Continue reading

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