Monthly Archives: February 2013

A PIG You Might Prize

Posted by Christine Schaefer “Data are like garbage—you best know what you’re going to do with it before you start collecting it!” That bit of Baldrige category 4-based advice comes from the Coast Guard Performance Improvement Guide (page 75), known simply … Continue reading

Posted in Nonprofit | Tagged | 1 Comment

Seven Weird Baldrige Questions

Posted by Harry Hertz, the Baldrige Cheermudgeon This blog posting is just for fun! It is a snowy afternoon and I just read a blog about the 25 weirdest job interview questions of 2012. To give you a few examples, … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Customer Focus, Leadership, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Strategic Planning, Workforce Focus | Tagged | 3 Comments

Innovation and Cross-Sector Learning

Posted by Dawn Marie Bailey Recently, Russell Gonnering wrote a piece in Physician Executive entitled “Health Care Can’t Wait to Innovate” that explored innovation through the example of jet propulsion. He told the story of how technological innovation came about from “increasing … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Director, Baldrige Events, Baldrige Examiners, Baldrige News, Health Care, Uncategorized | Tagged , , , , | 1 Comment