Monthly Archives: January 2012

Does Baldrige Benefit the Economy?

Posted by Harry Hertz, the Baldrige Cheermudgeon   A decade ago, in 2001, the Baldrige Program commissioned a study to evaluate the net social value of the Program. In 2011, the Baldrige Foundation asked the same economists to take a … Continue reading

Posted in Baldrige Director, Baldrige News | Tagged , , | 3 Comments

You just stepped into an elevator . . .

Posted by Dawn Marie Bailey Ever think about what you would say if you just stepped into an elevator and someone asked you what the Baldrige Criteria for Performance Excellence were all about? And more specifically, why they should even … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria | Tagged | 1 Comment

It’s that Ethics Thing…Again

Posted by Harry Hertz, the Baldrige Cheermudgeon I know I frequently write and talk about business (and other) ethics. It’s because I think they are so important to reputation (customer loyalty) and to a productive economy. And ethical practices have a significant … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Leadership | Tagged | 2 Comments

What has Baldrige done for me lately?

Posted by Dawn Marie Bailey   I heard recently that a governor asked, “What has Baldrige done for my state?” I wish I had been present with a laptop and could have shared impacts of Baldrige by state. I wish I … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Business, Education, Health Care, Nonprofit | Tagged | 2 Comments

Dear Manufacturing CEO: All You Have to Lose is Potential Profit . . .

Posted by Dawn Marie Bailey   In the new year 2012, it is time to say goodbye to perceptions of the Baldrige Criteria for Performance Excellence as a total quality fad of the 1980s. It is time we introduce you … Continue reading

Posted in Uncategorized | Leave a comment