Monthly Archives: May 2011

So You’re a Health Care Role Model, Now What?

Posted by Dawn Marie Bailey After receiving the Malcolm Baldrige National Quality Award, Bronson Methodist Hospital and North Mississippi Medical Center (NMMC) said the Presidential recognition propelled them forward, but is the organizational improvement sustainable? Speaking at the 23rd annual Quest for … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Health Care, Performance Results | Tagged | 5 Comments

These are a Few of my Favorite Things: Top 10 Excellent Practices

Posted by Zara Brunner Here are a few of my favorite things about the leaders from Baldrige winning organizations’ recent presentations at the Quest for Excellence conference in DC.  The blog title may be a bit misleading if you were thinking Sound of Music..not exactly whiskers … Continue reading

Posted in Baldrige Award Recipients, Baldrige Events, Business, Customer Focus, Education, Health Care, Leadership, Manufacturing, Measurement, Analysis, and Knowledge Management, Nonprofit, Small Business, Strategic Planning, Workforce Focus | Tagged , , , , , , , , , , , | 2 Comments

Future Ethics

Posted by Harry Hertz, the Baldrige Cheermudgeon It is hard to believe that it was almost a decade ago that a major theme for the revision to the 2003 Baldrige Criteria for Performance Excellence was business ethics and the role … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Leadership | Tagged , , , , , | 3 Comments

Higher Education Interacting and Engaging, Not Just for Students Anymore

Posted by Dawn Marie Bailey After it received the Malcolm Baldrige National Quality Award in 2004, Monfort College of Business’ freshmen applications went up 30%, said Mike Leonard, director of external relations. But staying connected to and engaged with these potential new … Continue reading

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Coughing during a Concert

Posted by Harry Hertz, the Baldrige Cheermudgeon OK, so this is a somewhat different post. I recently had the opportunity to attend an Itzhak Perlman concert and to be seated where I could not only hear him play the violin, … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Customer Focus, Operations Focus, Workforce Focus | Tagged , , , , | 3 Comments