Monthly Archives: March 2011

City Deploys Baldrige Criteria to Survive Difficult Economy

Posted by Dawn Marie Bailey   I’m sure I don’t need to tell you that the current economic forecast for America’s cities is not good. But maybe I can share a little hope connected to the Baldrige Criteria. In October 2010, the National League … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Nonprofit | Tagged | 1 Comment

On the Road Again…with a Mission

Posted by Harry Hertz, the Baldrige Cheermudgeon This past week I had the pleasure of attending two national conferences: the Congress on Healthcare Leadership, sponsored by the American College of Healthcare Executives (ACHE) and the SEPG conference, sponsored by the Software … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Examiners, Customer Focus, Health Care, Measurement, Analysis, and Knowledge Management, Operations Focus | Tagged , , , , , , | 6 Comments

The Secret to Reducing High School Dropouts

Posted by Pamela Wong Everyone agrees that we can’t have 1.3 million U.S. high school students dropping out every year—almost one in three. This week, the America’s Promise Alliance and its partners are sponsoring here in Washington, D.C., the Building … Continue reading

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Nestlé Purina, High-Flying Acrobatics, and Baldrige!

Posted by Dawn Marie Bailey   Because I am a dog lover and someone who has been active in animal rescue, when I heard that the High-Flying Purina Incredible Dog Team® was performing at the 23rd Annual Quest for Excellence Conference, … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Customer Focus, Workforce Focus | Tagged | 2 Comments

Wading into the Curriculum/Instruction Cage Death Match

Posted by Jeff Lucas      VS  There have been a lot of rounds fired in the curriculum versus instruction battles over the last week or so.  First we had Tom Vander Ark calling for "an uncommon Curriculum" over at … Continue reading

Posted in Education | Tagged , , , , , , , | 6 Comments