Monthly Archives: February 2011

Eating Our Own Dog Food

Posted by Jeff Lucas Let me be clear right up front that this is not a plug for 2010 Baldrige Award Recipient Nestle Purina.  Rather, it is an update on one of the ways in which the Baldrige Performance Excellence … Continue reading

Posted in Baldrige Award Recipients, Baldrige Examiners, Baldrige State & Local Programs, Operations Focus | 3 Comments

Focusing on Health Care Role Models

Posted by Dawn Marie Bailey With health care reform currently a hot news topic across the country, I wish there was more of a national spotlight on some of the role models of the U.S. health care industry—those organizations that are … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Health Care, Performance Results | Tagged | 1 Comment

Leadership: Putting Your Money Where Your Mouth Is

Posted by Jeff Lucas One of the Baldrige Criteria's questions that seems to be most often answered with a laundry list of activities that may or may not make a straight line connection to what the requirement is really trying … Continue reading

Posted in Baldrige Criteria, Nonprofit | 5 Comments

Stupid Dog Tricks

Posted by Harry Hertz, the Baldrige Cheermudgeon OK, I am not going to write about stupid dog tricks (no offense meant to dogs), but that is what I think of whenever someone talks about stupid management fads, stupid strategies, stupid…That … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Leadership, Operations Focus, Strategic Planning, Workforce Focus | Tagged , | 5 Comments