Monthly Archives: February 2011

Forging Partnerships Between Unions and Schools

Posted by Pamela Wong With all the negative press these days about the problems between public agencies and unions, I was encouraged to learn recently about what has been described as “the first-ever national summit between union leaders and administrators.” … Continue reading

Posted in Baldrige Award Recipients, Education | 2 Comments

How the Cheermudgeon Started His Birthday Celebration

Posted by Harry Hertz, the Baldrige Cheermudgeon Yes, I am another year older (and closer to retirement). I am looking forward to celebrating my birthday with my wife and friends this weekend, which is always special and nice. And a couple of … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Business, Customer Focus, Leadership, Measurement, Analysis, and Knowledge Management | Tagged , , | 4 Comments

Is Your Management Team on the Same Page?

Posted by Dawn Marie Bailey   A few weeks ago, I had the pleasure of talking on the phone with Baldrige alumnus Barry Johnson (thanks, Barry!) about how organizations can use the Baldrige Criteria for Performance Excellence to achieve innovation, remain … Continue reading

Posted in Baldrige Criteria, Baldrige Examiners, Business, Leadership | Tagged | 2 Comments

The Baldrige Budget — Just the Facts

Posted by Harry Hertz, the Baldrige Cheermudgeon When I was growing up a regular activity in our household was to tune the television each week to Dragnet, a police show that was reprised as a movie in the late 1980’s. … Continue reading

Posted in Baldrige Director, Baldrige News | Tagged | 17 Comments

Am I Too Old? Are They Too Young?

Posted by Harry Hertz, the Baldrige Cheermudgeon A new report came across my desk today, published by the IBM Center for the Business of Government. While nominally focused on government the report really focuses on the workforce in general, independent of … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Workforce Focus | Tagged , , , , | 5 Comments