Monthly Archives: January 2011

Pride and Joy

Posted by Bob Fangmeyer Having been born and raised in Dallas, Texas, I don’t think that the late, great blues artist Stevie Ray Vaughan had any affiliation with Puerto Rico, but after spending several days in Puerto Rico with a … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige Events, Baldrige Examiners, Baldrige News, Business, Small Business | Tagged | 4 Comments

The Basic Education Criteria Incognito

Posted by Dawn Marie Bailey   Last night, I attended a parent/teacher conference at my daughter’s day care center. I learned that she is showing a lot of interest in picture books and seems to share with the other children, … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Education | Tagged | 2 Comments

Follow the Fellows

Posted by Harry Hertz, the Baldrige Cheermudgeon I returned last week from the second meeting with the first cohort of Baldrige Executive Fellows and I come back cheering and truly energized. What a wonderful group of executives, what a rich learning … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Events, Leadership, Performance Results, Strategic Planning | Tagged , , , , , , | Leave a comment

It’s Our Birthday!

Posted by Zara Brunner Blogrige is turning one year old!  To quote the song Uncle John's Band: "where does the time go?"  One year ago today a group of Baldrige staff–and our fearless leaders–ventured into the unknown, took some intelligent … Continue reading

Posted in Baldrige News, Customer Focus | Tagged , , , | 4 Comments

I Am Here for the Customer

Posted by Harry Hertz, the Baldrige Cheermudgeon One of my earliest recollections in the Baldrige Program was our annual Quest for Excellence conference in the spring of 1992, when the CEO of Solectron (a 1991 Award recipient) was speaking at … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Events, Business, Customer Focus, Leadership | Tagged , | 6 Comments