Monthly Archives: November 2010

Baldrige Examiners: National Heroes

Posted by Zara Brunner Two of my favorite things are converging and happening at once: the holiday season and recruitment for Baldrige Examiners!  Baldrige Examiners are heroes disguised as every day people in my book and we here at the program … Continue reading

Posted in Baldrige Award Process, Baldrige Examiners | Tagged , , , | 4 Comments

Who You Gonna Call? Goalbusters?

  Posted by Harry Hertz, the Baldrige Cheermudgeon   I am excited! The 2010 Baldrige Award recipients have been announced and they break myths and achieve goals detractors would say are impossible! Here are some myths I frequently hear: A … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Director, Baldrige News, Business, Education, Health Care, Manufacturing, Small Business | Tagged , | 3 Comments

The “Skinny” on Baldrige versus Lean

Posted by Bob Fangmeyer I have heard it a hundred times–while standing in our booth at a conference, responding to a general inquiry from our customer service line, after presenting an overview of Baldrige to an audience with varying degrees  of interest, … Continue reading

Posted in Baldrige Criteria, Measurement, Analysis, and Knowledge Management, Operations Focus | Tagged | 7 Comments

On the Road Again!

Posted by Harry Hertz, the Baldrige Cheermudgeon Every time I go to a Baldrige conference and hear a Baldrige Award recipient speak, I fill with pride at the role models organizations we have in our country. The last two weeks were … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Events, Baldrige State & Local Programs, Customer Focus, Leadership | Leave a comment

Waiting for Superman, Race to Nowhere, Or Something Else?

Posted by Zara Brunner David Spong, former chair of the Baldrige Foundation and current ASQ President, pointed out to me that I hadn’t blogged in a while when I saw him at the National Quality in Education Conference a few … Continue reading

Posted in Uncategorized | 6 Comments