Monthly Archives: October 2010

‘Brevity is the Soul of Wit’ and Maybe Mission?

Posted by Jeff Lucas Eric Hellweg of Editor of HBR.org is attending the PopTech Conference in Camden, Maine and has a great blog post about a session by Kevin Starr of the Mulago Foundation.   Starr applies Polonius’s prescription to the mission … Continue reading

Posted in Uncategorized | 14 Comments

Baseball, Diversity, and Strategic Advantages

    Posted by Harry Hertz, the Baldrige Cheermudgeon   I must admit, I don’t pay much attention to Major League Baseball (MLB) throughout the season. I do check to see how my Red Sox are doing, and at least … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Customer Focus, Leadership, Workforce Focus | Tagged , , , , , , | 3 Comments

Quality on Campus

Posted by Jeff Lucas The American Society for Quality has a new publication devoted to identifying best practices and improving quality in higher education, unambiguously named Quality Approaches in Higher Education.  The publication will serve as a peer-reviewed source for … Continue reading

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Alliance to Develop Baldrige-Based Assessment for State and Local Programs

Posted by Bob Fangmeyer We are pleased to announce that the Alliance for Performance Excellence has been awarded a contract to develop and implement a Baldrige-based assessment for state and local award programs. Programs will be invited to participate in … Continue reading

Posted in Baldrige News, Baldrige State & Local Programs | 2 Comments

The Mudgeon Reappears

Posted by Harry Hertz, the Baldrige Cheermudgeon Okay, I have spent several weeks being a cheerleader, so now I have to display my other side. My state has a biennial vehicle emissions testing requirement, which I wholeheartedly support as a citizen committed … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Customer Focus, Operations Focus | Tagged , | 6 Comments