Monthly Archives: May 2010

Can the Health Care Criteria Really Save Lives?

Posted by Dawn Marie Bailey When Rulon Stacey, President and Chief Executive Officer of Poudre Valley Health System, a 2008 Baldrige Award recipient, claimed that the Health Care Criteria helped the organization save lives, I believe I heard an audible gasp … Continue reading

Posted in Award Recipients, Baldrige Excellence Framework (Criteria) | Tagged | 4 Comments

American Idol….Pshaw!

Posted by Harry Hertz, the Baldrige Cheermudgeon Okay, today I am exercising the “mudgeon” side of Cheermudgeon. This week we will crown our next American Idol. Now don’t get me wrong, I am the first person to cheer for the … Continue reading

Posted in Award Recipients, Community | Tagged , , | 4 Comments

Will they ever be Business Week best sellers?

By Dawn Marie Bailey Calling all organizations interested in using the Baldrige Criteria for improvement, all MBA students looking for a business model, or simply all people curious about how the Baldrige Criteria might actually be applied. . . . … Continue reading

Posted in Award Process, Events, and Training | Tagged | 5 Comments

Of Pink Slips and Process

  Posted by Jeff Lucas   Last week a California Superior Court judge granted an injunction against the Los Angeles Unified School District preventing it from using a seniority based policy to lay off teachers at three middle schools that … Continue reading

Posted in Community, Uncategorized | Tagged , , , | 7 Comments

Data Mining on the Web: Are the Data Yours or Mine (to Mine)?

Posted by Harry Hertz, the Baldrige Cheermudgeon What in the blazes is that man talking about now, you may ask. It all started with my recent statement to Baldrige Examiners that there was a lot of “free” customer listening available … Continue reading

Posted in Baldrige Excellence Framework (Criteria) | Tagged , , , , , | 1 Comment